Servly

Where one persona earns its keep

Organizations with many services, many channels and customers who speak more than one language get the most from an orchestrated persona.

Government services

A digital employee that knows every procedure and can start the service, not just describe it.

People ask

  • What documents do I need to renew my licence?
  • ما هي رسوم إصدار شهادة؟

The persona handles

  • Licence and permit renewals with national ID validation
  • Appointment booking
  • Status enquiries through your existing APIs

Utilities

Help customers through bills, moves and outages on the website, in chat and on the phone.

People ask

  • Why is my bill higher this month?
  • How do I move my service to a new address?

The persona handles

  • Move-in and move-out requests
  • Copilot guidance through the self-service portal
  • Outage questions routed to the right place

Banking and insurance

Guide customers through applications without ever touching their sensitive details.

People ask

  • Where do I upload my salary certificate?
  • What does my policy cover abroad?

The persona handles

  • Copilot walkthroughs of online forms
  • Pre-qualification questions with validation
  • Handover to a person with full context

Clubs, venues and events

A recognizable host that answers fans and members in their own dialect.

People ask

  • When do season tickets go on sale?
  • وين أقرب بوابة لمقعدي؟

The persona handles

  • Membership and ticket enquiries
  • Kiosk avatar at the venue
  • The same answers in chat on match day

Religious and community affairs

Accurate, respectful answers drawn only from approved sources.

People ask

  • كيف أسجل وقفاً جديداً؟
  • What are the requirements for a charity application?

The persona handles

  • Answers limited to approved content
  • Application services in Arabic and English
  • Gaps reviewed by your scholars and staff

Enterprise applications

An assistant inside the internal apps your employees use every day.

People ask

  • How do I raise a purchase request?
  • Which approval step is this waiting on?

The persona handles

  • Copilot guidance screen by screen
  • Mendix widget for low-code apps
  • Answers from policies and handbooks

Tell us about your services

We'll map which surfaces and workflows fit, and what a pilot would look like.